Privacy Policy

1. Introduction

Ambicare Healthcare ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and mailing address
• Date of birth, gender, and emergency contact information
• Medical history, symptoms, and treatment information
• Insurance information and payment details
• Appointment preferences and communication preferences

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing healthcare services and medical treatment
• Scheduling and managing appointments
• Processing payments and insurance claims
• Communicating with you about your care
• Improving our services and website functionality
• Complying with legal and regulatory requirements
• Conducting research and quality improvement activities

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Healthcare Providers: With other healthcare professionals involved in your care
• Insurance Companies: For billing and claims processing
• Legal Requirements: When required by law or court order
• Emergency Situations: To protect your health and safety
• Business Partners: With trusted third parties who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure data transmission protocols
• Regular security assessments and updates
• Access controls and authentication systems
• Staff training on data protection practices

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another provider
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Compliance

This Privacy Policy complies with applicable data protection laws, including:

• Health Insurance Portability and Accountability Act (HIPAA)
• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Other applicable federal and state privacy laws